diamond exchange 9
diamond exchange 9
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This app is available for your device
diamond exchange 9
This app is available for your device
Contact
+91 9261116295
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamond exchange 9?
To access the app, enter your registered mobile number and verify the OTP (one-time password) sent to your number. This will securely log you in without the need for a password or email. You can now easily log in using your mobile number.
Q2: What should I do if I am not getting OTP?
To proceed, ensure you have a stable internet connection and a strong signal. If you don't receive an OTP after clicking "send," wait for the allotted time to pass before seeking assistance through the app's live chat support system.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active phone number. If your number has changed, submit your updated KYC (Know Your Customer) details via email to the customer support system. This will facilitate the transfer of your account to the new number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app and you will be able to log in and access its updated features.
Q1: What is the minimum withdrawal amount in the diamond exchange 9?
In this app, you can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. Withdrawals are restricted to the money earned from gaming, not including bonus amounts. This means you can only withdraw earnings you've accumulated from participating in gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details through this app, which includes linking your Aadhar card and saving your UPI and bank details. This information is necessary for the verification and completion of the process. Saving these details will ensure a smooth and secure experience.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a smooth process that typically takes 30 minutes to 3 hours. However, there may be instances where payment processing is delayed, requiring a wait of up to 24 hours. This delay can disrupt the overall completion time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming and cannot be withdrawn. Any winnings earned from playing games with the bonus amount can be withdrawn. These winnings are separate from the bonus funds and can be accessed independently.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If so, rest assured that the money will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
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